The Government must not give into the suppliers who are failing to help vulnerable households.
Despite some of the lowest bills in Europe, the majority of UK consumers are still not happy with their energy supplier.
IGas Energy believes it could find almost 10 trillion cubic feet of shale gas at its Ince Marshes site in Cheshire - this is almost double the original estimates.
The regulator Ofgem said the investigation was down to E.ON's marketing activities.
Ofgem's annual customer complaints survey found that some progress has been made by the 'Big Six' in regards to handling customer complaints.
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